What is EAP?
EAP stands for Employee Assistance Program. As the name indicates, EAP is a comprehensive problem solving resource for the workplace and for the employees/family members. An EAP is a highly sophisticated human resource program, with multiple delivery strategies, requiring specialized expertise. It is a resource that helps management respond to employees who have personal or family issues that are affecting work performance.
Why Would An Employer Benefit from an EAP?
Operating a business involves risk. Many of these risks are related to employees with workplace and personal problems. Effective management of employees with workplace and personal problems is imperative, and failure to do so can be costly. Claremont creates tailored programs to manage employees with workplace and personal problems, providing expert consultation when they arise.

Such liabilities include: Is this a national service?
Yes. Claremont Behavioral Services is able to provide services to clients nationally through Claremont Partners. Claremont Partners has sought out and successfully contracted with the best, most workplace-oriented regional EAPs in the United States and Canada. Claremont Partners unites these EAPs into one seamless organization. International services are also offered.
What does it mean on the Benefit Summary, clients may use one visit/consultation per issue?
Clients may use a service as many times per contract year provided that each use is for a different problem. For example, a client may call and access his/her legal benefit for assistance with a family law question. On that same day, a client could call Claremont and request another legal referral for help with understanding one rights after a fire destroyed his/her apartment. Each service is independent of the other, meaning that a client may receive counseling because he/she is considering filing for divorce and receive a legal referral regarding how to file for divorce.
How quickly can Claremont produce a quotation or proposal?
Claremont is able to provide pricing or quote information almost immediately over the phone and may also provide information via email and/or regular mail. Claremont is available to provide proposal material for sales meetings and we ask that brokers and consultants give us a few days notice to prepare these packages.
What is Claremont's rating formula?
An anticipated utilization factor of 8-10% is used in calculating the proposed rate. Claremont has worked with a wide variety of employer groups, and adjusts projected utilization based on past experience with that type of employee population. Rates may be determined on a per employee/per month basis or a monthly flat rate.
What is the commission rate for brokers?
Claremont compensates brokers with a standard five percent (5%) commission for groups up to 1,000 lives. This amount is derived from the whole premium. In some cases, commission arrangements will vary.
Are Claremont representatives available to attend sales meetings?
A: Yes, Claremont's account management team is available to attend sales meetings in order to provide a comprehensive, clear overview of Claremont's programs.
Does Claremont provide references?
Yes. Claremont will provide a reference list upon request. We are able to tailor reference lists to reflect a variety of characteristics. Please let us know if you would like a list, which includes specific industries, group size, geographic location, etc.